Shipping policy

Thank you for shopping with SVIATLO. Orders ship from Jersey City, New Jersey, USA.

Processing time

Orders are processed within 1-3 business days. Because our pieces are made and engraved to order, personalized items may take up to 5 business days to prepare before shipping. You will receive a confirmation email with tracking once your order is on its way.

Shipping rates & delivery times

• United States: $5.99 flat rate - free on orders over $50. Estimated delivery 3-7 business days.
• Canada: $18.99. Estimated delivery 7-20 business days.
• International (rest of world): $24.99. Estimated delivery 10-30 business days.

Delivery times are estimates and are not guaranteed. International orders may be subject to import duties, taxes, or customs fees charged by the destination country, which are the responsibility of the customer.

Tracking

Once your order ships, you will receive a tracking number by email. Please allow 24-48 hours for tracking to begin updating.

Lost or delayed packages

If your package is lost or significantly delayed, contact us at info@sviatlojewelry.com and we will help track it down. Please make sure your shipping address is correct at checkout.

Contact

Questions about your shipment? Email info@sviatlojewelry.com.